Advertising

Google's move away from targeted advertising threatens to upend marketers' scramble to save digital ads

Sundar Pichai
Google CEO Sundar Pichai. Getty
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Google sent shockwaves through the advertising industry on Wednesday when it announced that it would stop tracking individual users as they browse the web.

It was already planning to strip third-party cookies from its Chrome browser by next year. Advertisers use that data to target and measure ads. It now plans to wipe out any tracking or tools that identify people, which advertisers use to pinpoint ads for specific audiences.

"People shouldn't have to accept being tracked across the web in order to get the benefits of relevant advertising," David Temkin, Google's director of product management of ads privacy and trust, wrote in a blog post. "And advertisers don't need to track individual consumers across the web to get the performance benefits of digital advertising."

Google will still let advertisers target logged-in users across Google properties like YouTube, Gmail, and search and mobile apps, and publishers can still collect first-party reader data and sell it to advertisers.

Such moves by Google, Apple, and others, which come in the face of looming pro-privacy regulation, mean big changes for digital advertising and media companies that rely on advertising's targetability.

Advertisers say it's unclear how Google will replace ad tracking and how much they'll have to rely on Google's data to keep targeting ads at big audiences, as they're accustomed to doing.

"The bomb that they dropped is not that cookies are going away. It's that they're not going to replace it with anything," one agency executive at a large holding company said. "They are not saying that you can't target an individual — they're saying that you have to have explicit consent about what you intend to do with the data."

Ad targeting could get less sophisticated

Google's move is expected to significantly push advertisers toward contextual-based targeting that zaps ads at groups of people based on their behavior, demographics, and interests.

The search giant has an alternative to third-party cookies it calls FLoC (short for federated learning of cohorts), which are audiences of people who share traits like an interest in buying cars or red dresses. Google says these cohorts are 95% as effective as third-party cookies in driving conversions for advertisers.

But several advertisers said it was unclear how much they would be able to mix in first-party data and other types of data that they use, like Nielsen panel data with Google's data.

Madan Bharadwaj, the chief technology officer of Measured, said cohorts had big implications for adtech companies that have long pitched aggregated publisher audiences.

"The fundamentals of all these DSPs are based on the cookie," he said. "Now you have to target based on aggregated cohorts rather than cookies, so they have to retool their datasets. LiveRamp has a big question mark. The Trade Desk has a legitimate opportunity for the rebirth of their business."

According to experts, the bottom line is: Google's move will likely make its already massive ad business more powerful, and brands will need to prioritize collecting information directly from people, such as email addresses and shopping data.

"It gives a whole new meaning to 'walled garden,'" Daniel Pearson, the cofounder and CEO of agency Bamboo, said. "If no company can use cross-site data for personalization, only the big platforms can do great personalization, which is quite the competitive advantage."

"Google has the lion's share of browser activity," Jesse Rosenschein, the vice president of digital and account strategy at Mediassociates, said. If a company doesn't have a first-party data strategy, it "should be developing one. It's king in a world where consumer-privacy balance is restored," she added.

Cookie workarounds are at risk now

The future of efforts by adtech companies and groups like LiveRamp, The Trade Desk, and Prebid to come up with workarounds for third-party cookies are also up in the air after Google's announcement.

LiveRamp, for example, wants to pool audiences for targeting across multiple publishers. Unified ID 2.0 is an industry effort started by the adtech company The Trade Desk to use hashed, encrypted email addresses instead of third-party cookies. The Trade Desk recently handed off the initiative to a publisher-focused group, Prebid.

"There is significant industry focus on building a new identity solution that preserves the value of relevant advertising while protecting consumer privacy," a Trade Desk spokesperson said. "Unified ID 2.0 puts the consumer in the driver's seat, ensures that they are not identifiable, and gives them control over how their data is used."

Chris Kane, the founder and president of the adtech consultancy Jounce Media, predicted the adtech companies developing third-party cookies alternatives would campaign against Google.

"Those companies are going to double down and say, 'Google was never on our team anyway, and we need to make sure that these new IDs are perceived to be privacy-friendly,'" he said.

Advertisers buy programmatic ads through bidding-based open exchanges that are open to all advertisers and private marketplace deals that let publishers choose which ad inventory they sell.

Travis Clinger, the senior vice president of addressability and ecosystem at LiveRamp, helps advertisers target ads using first-party data via Google ads that are bought through private marketplaces. It was unclear if Google would allow IDs within the other part of its adtech business that helps publishers sell ads.

"Publishers — including those who work with Google's SSP — will continue to have control over their direct relationships with buyers and the vendors they choose," a Google spokesperson said.

Google's move has mixed implications for adtech

Some experts said that Google's move could level the playing field for adtech companies.

Tom Kershaw, the chairman of Prebid and chief technology officer of Magnite, said advertisers had long been asking Google to agree to its own cookieless guidelines, called Privacy Sandbox, instead of using the data it collects from people when they log into Google properties like YouTube and Gmail. 

"The concern is that Google is forcing everyone to use Privacy Sandbox, and they're going to use log-ins for their own business," he said.

Google nixing tracking could create a larger pool of premium ad space and advertisers for adtech companies to pitch as inventory that isn't touched by Google, Jounce Media's Kane said.

It also could sour sentiment on adtech, with its association with ad targeting. Already, brands like Nestle, Unilever, and Mondelez backed Google's targeting announcement. Shares in The Trade Desk and Magnite each traded down 12.8% on Wednesday, while LiveRamp's shares were down 8.4%, and Criteo fell 1.6%.

"Is P&G next?" Kane said. "The negative outcome is that Google goes on a PR blitz to say that adtech is creepy. If other brands start saying this, it creates a snowball effect."

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Tanya was a senior reporter at Business Insider, covering all things advertising, media and marketing.  She specifically focused on brands (both big brands and DTC upstarts) and ad agencies, and how their businesses are being shaped by technology and culture, as the analog world reckons with digital. She also wrote about Amazon, Facebook, Google, and other tech companies' impact on the ad industry as well as the blurring lines between retail and advertising. Here's a small sample of some of her work: Gap's earnings are skyrocketing. Here's how the retailer brought itself back from the brink by revamping its marketing and products. Snap is on a growth tear. We talked to 22 insiders about how the once-flailing company got advertisers to fall in love with it and reversed its sales slump. Inside Barbie's comeback: How Mattel repositioned the 60-year-old doll as a woke role model and reversed its sales slump The rise and fall of Crispin Porter Bogusky: How the hottest ad agency lost its mojo Inside the biggest independent ad agency, The Richards Group, where some say an old-school culture that included all-male retreats fueled racism and sexism Inside the rise of Netflix's new 'badass' CMO, who rubs elbows with Anna Wintour and the Obamas and handled crises at Uber and Papa John's 15 Quibi insiders detail Jeffrey Katzenberg's tight control of the startup's content and intense leadership as he tries to avoid disaster after raising $1.8 billion Glossier employees just sent an open letter alleging mistreatment and discrimination at the company — but staffers have long complained of issues of mistreatment and discrimination at the trendy beauty brand's stores $1 billion startup Rent the Runway has furloughed 35% of its employees. Its future is now in question as coronavirus ravages retail. Juul just laid off 650 workers after federal investigations rocked the company. Workers who were affected describe how it was handled and what they saw leading up to it. How a high-flying media executive with a $1 million annual paycheck and big plans to revamp the LA Times found himself out of a job after 5 months At Vice Media's once high-flying ad agency Carrot, a founder is out and insiders describe a hostile culture toward women Before joining BI, Tanya was a reporter at Digiday. She holds a Master of Science in Journalism from Columbia University. 
Lauren was a senior advertising reporter at Business Insider. She wrote about the digital advertising and marketing industries, covering big tech companies including Amazon, Google, and Meta as well as adtech firms, agencies, and brands.Before joining Business Insider in 2018, she was a reporter at Adweek and Mobile Marketer. She graduated from the University of Missouri with a degree in magazine journalism.