Tech

Amazon closed its delivery center in Queens, New York, because a worker has COVID-19

Amazon fulfilment center
An Amazon worker loading boxes into a trailer of a truck to be shipped out at Amazon's Fulfillment Center on Thursday in Thornton, Colorado. Helen H. Richardson/MediaNews Group/The Denver Post via Getty Images
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Amazon has shut down a US facility that for the first time saw a worker test positive for the novel coronavirus.

The Atlantic first reported that employees at Amazon's Queens, New York, delivery station received a text Wednesday that said: "We're writing to let you know that a positive case of the coronavirus (COVID-19) was found at our facility today."

The text was sent by a worker to a group called Amazon Workers United rather than management, but the company has now confirmed that one of its employees in Queens has the illness COVID-19.

"We are supporting the individual who is now in quarantine," a spokeswoman told Business Insider. "Since the early days of this situation, we have worked closely with local authorities to proactively respond, ensuring we continue to serve customers while taking care of our associates and we're following all guidelines from local officials about the operations of our buildings."

She added: "We have implemented proactive measures to protect employees including increased cleaning at all facilities, maintaining social distance, and adding distance between drivers and customers when making deliveries. In addition to our enhanced daily deep cleaning, we've temporarily closed the Queens delivery station for additional sanitation and have sent associates home with full pay."

One Queens employee told The Atlantic that management had not alerted the workers and that some workers were expected to report in for the night shift. Amazon's spokeswoman denied this.

Amazon isn't shutting European warehouses despite confirmed infections

Warehouse Amazon
An Amazon warehouse worker.  Screenshot / YouTube

This marks the first Amazon blue-collar employee to be confirmed to have the virus in the US.

In its facilities in Europe, however, Amazon has detected at least five cases of the virus in three warehouses. Two warehouses in Spain and one warehouse in Italy have confirmed cases, but all three facilities have remained open.

Workers in the affected warehouses have expressed their concerns, and in Italy workers went on strike Tuesday to protest the company's response to the crisis.

Julian Marval, a worker at the Madrid warehouse, told Business Insider on Thursday that Amazon had been reported to Spain's Labor Inspectorate, an independent labor-law watchdog.

"I think the measures they claim they have taken since day one are just simply not enough," he said, adding: "In other companies they are limiting the presence of so many workers at once, and they are cleaning more efficiently. Here the cleaning is poor."

A worker in the affected Italian warehouse told Business Insider on Tuesday that the sanitation offered to workers on-site was not sufficient.

"Hand gel, for example — it's there but it's not available because sometimes, unfortunately quite often, the dispensers are empty," the worker said. "Or the spray bottles with the correct alcoholic percentage to kill the virus, unfortunately even they're not always available."

Two Amazon workers in the company's Seattle headquarters were confirmed to have coronavirus earlier this month, prompting the company to ask office employees to work from home.

Do you work at Amazon? Got a tip? Contact this reporter at ihamilton@jkmperu.com or iahamilton@protonmail.com.

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Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse