Enterprise

Some of Amazon's highly paid tech workers say warehouse worker conditions are 'a source of shame'

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Amazon warehouse. AP Images / Peter Wynn Thompson
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A group of Amazon's tech workers are openly supporting the planned strike by Amazon warehouse workers in Shakopee, Minnesota, next week during the online retailer's Prime Day sales shopping event.

Some of them will even be flying out to walk the picket line and give speeches during the strike, Amazon Employees for Climate Justice, the employee activist group organizing this show of support, said.

Others are publicly sharing letters and words of encourage to the strikers via Amazon Employees for Climate Justice, with multiple employees saying they are ashamed of the treatment of the fulfillment center workers.

"The treatment of FC workers is a source of shame to me as an Amazon employee," the Amazon employee Nancy Urban wrote in a blog post shared by the activist group.

"All Amazon employees should be proud to call themselves such. It is shameful that while Amazon chooses to be the industry leader in so many aspects of their employment policies, and yet continues to allow other aspects of their policies to be worthy of being called 'inhumane,'" another anonymous employee wrote in the blog post.

"When I was working as an engineer in Fulfillment, I spent a few days working in the warehouses and could not even come close to meeting the individual productivity quotas. The quotas are unrealistically high for most humans. I support FC employees in Minnesota who wish to lower quotas for safer and more comfortable working conditions," Joey Siracusa wrote in that same post.

Read: Amazon CTO Werner Vogels shared a powerful response to the ongoing protests of the company's involvement with ICE

The bigger mission

This show of support for their fellow employees was organized by a group with a primary mission to push Amazon to better combat climate change.

Amazon warehouse employee shipping
Matt Cardy / Stringer / Getty Images

They want Amazon to stop using fossil fuels in its operations entirely and become a zero-emissions company in a timeline dictated by science. Amazon does have numerous green initiatives, such as building its own solar and wind farms. It has also promised to eventually use 100% renewable energy for its global infrastructure, but it has been vague as to the timeline. 

Meanwhile, Prime Day, the retailer's annual shopping event, is coming next week. While Amazon customers are anticipating the bargains, these Minnesota workers are using the spotlight to push for better conditions.

They want higher pay, more reasonable workloads, and better opportunities for advancement. Amazon did not immediately return a request for comment to this story, but Amazon has said in reaction to the strike that it already offers the workers what they are asking for with its $15 minimum wage and pay up to $20.80 an hour, plus benefits like healthcare, parental leave, paid education, and training.

In addition, Amazon just this week announced a program to train 100,000 of its employees with new tech skills, including new programs available to warehouse workers who want to learn how to code. It will also be offering more tuition assistance to those who want to train for other high-demand occupations.

Read more: This Amazon exec helped Alexa work with 60,000 devices, but says he only really understood its power when his kid came home from school

But new training options don't combat the perception that the warehouse job involves inhumane expectations.

The company recently endured another round of criticism when John Oliver, the host of the HBO show "Last Week Tonight," showcased the warehouse situation. His segment featured employees talking about how hard Amazon pushes them, their inability to take bathroom breaks, and showed Amazon's anti-union training video.

The Amazon exec Dave Clark, the senior vice president of operations, said Oliver's portrayal of the job is untrue, adding that the company even offers tours of its warehouses. That's true, the tours are limited to specific warehouses, but the Shakopee, Minnesota, facility is among them.

Still, Business Insider previously reported that the company does appear to treat its warehouse workforce like robots. It even uses an automated system that tracks warehouse workers' productivity that can automatically generate the paperwork to fire them for failing to meet expectations.

One anonymous Amazon tech worker said in the blog post: "You guys are the lifeblood of Amazon! Keep raising the bar and insisting on the highest working standards! You have the support of Seattle!"

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.