Enterprise

Here's How One Big Messaging Player Hopes To Stay Ahead Of Fast-Growing Slack

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Atlassian VP and General Manager Bernardo de Albergaria  Atlassian

It may sound almost counterintuitive in this day and age, when cloud software is all the rage, to bank on an old-fashioned software product for competitive advantage. 

But that’s exactly what Atlassian, a $3.3 billion company best known for business software like JIRA and HipChat, seems to be betting on. 

On Tuesday, Atlassian announced the release of HipChat Server, a new version of its business messaging app designed to run on private corporate networks.

Until now, HipChat was only offered as an online service.

Atlassian says the move is aimed at reaching a wider business audience. Due to heavy regulations in industries like finance and healthcare, Atlassian says nearly half of its clients still use on-premise versions of its products. HipChat hasn’t been able to cater to those needs until now, but the release of HipChat Server will allow companies to meet regulations by building it on their own servers, it says.

“There’s been a large segment that hasn’t been able to use HipChat so far because of regulations or specific requirements,” Bernardo de Albergaria, VP and General Manager of Atlassian’s collaboration business unit, told Business Insider. 

Mike Cannon-Brookes, co-CEO of Atlassian, told us in an email, “The foreseeable future will continue to be a hybrid of both cloud and on-premise. HipChat Server makes the technology accessible to any business.”

This also gives HipChat an edge over Slack, its fast-growing competitor in the enterprise massaging space. Slack, for all its growth and popularity, is still only offered in the cloud. In December, Slack wrote on Twitter that an on-premise version is “still quite some time away.”

Although HipChat has been in the market since 2010, Slack has been the press golden boy in recent months, especially following its massive $1.2 billion valuation in October. Cannon-Brookes acknowledged this rather unfair press treatment, as he told us the one thing Slack has done better than HipChat is: “getting more news coverage.”

“We have more integrations with the apps that teams use every day than anyone else. As we triple the HipChat team this year, adding more integrations and building on the ones we already have will be a big area of focus,” Cannon-Brookes said.

De Albergaria was slightly more straightforward with Slack, as he told us, “Take that, Slack.”  

Atlassian recorded $215 million in sales in 2014, up 44% from the previous year. It has over 40,000 customers and claims to be profitable, despite not having any sales people.

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Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@jkmperu.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.