Transportation

Companies don't pay for 'wasting a trucker's time,' US Transportation Secretary says: 'We've got to fix that'

US Transportation Secretary Pete Buttigieg speaks at the Port of Savannah.
US Transportation Secretary Pete Buttigieg speaks at the Port of Savannah. Getty/Pool
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Truck driving offers relatively good pay in normal times, when containers and pallets are flowing smoothly through US ports and warehouses.

But the surge in consumer demand during the pandemic has put that system to the test, and US Transportation Secretary Pete Buttigieg pointed out that the backlog of shipments exposes a major flaw in the traditional model of compensating drivers.

Only about one fifth of drivers at US ports operate as hourly employees, while most are independent contractors paid per load or per mile — meaning they often receive the same pay regardless of how long they wait outside ports or warehouses.

When NBC asked how much truckers should be paid, Buttigieg responded, "Enough to show respect and regard for the fact that they are the very definition of essential workers."

"In too many environments, from warehouses to ports, there is no cost to wasting a trucker's time," he added. "We've got to fix that."

"What used to be as fast as 10 to 20 minutes is taking three to four hours now," one trucker out of Charleston told Insider in November. "You can wait for hours on end before they even check you in and get nothing for it."

Speaking at an event at the at Ports of Los Angeles and Long Beach on Tuesday, Buttigieg pointed out that those ports processed 14% more containers than the previous record, enabling people to receive almost 99% of their packages from major shippers either on time or with minimal delays.

But truckers told Insider that performance came at direct a cost to them, as a lack of cranes and crane operators at the ports has truck drivers sitting idle and unpaid for hours on end — with about one crane to every 50 to 100 trucks.

"Think of going to the port as going to Walmart on Black Friday, but imagine only ONE cashier for thousands of customers," a driver named Ryan Johnston wrote. "For each of these lines the wait time is a minimum of an hour, and I've waited up to 8 hours in the first line just to get into the port."

Delays can occur at the other end of the route as well, when a missed drop-off window at a warehouse can force a driver to wait up to 20 hours to deliver the cargo.

Truckers "do a ton for free in this industry," and don't earn while waiting at warehouses, Barry Brown, a Teamster car hauler based in Dallas who's been driving for more than 40 years, told Insider.

Joe Katterman, a trucking instructor in Nebraska, said trucker can sometimes wait for up to 12 hours to be unloaded. "This job is a lot of hurry up and wait," he said.

"There shouldn't be any unpaid time," Mark Rumps, an Indiana-based trucker who creates YouTube videos about the industry, said.

One movement called Truckers Movement for Justice is organizing to create a base pay for harbor truckers. Their motto: "All hours worked, all hours paid."

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Dominick Reuter
Dominick Reuter
Dominick Reuter is a senior retail reporter for Business Insider, primarily covering Walmart, Target, and Costco. His stories tend to focus on issues and trends that affect employees and customers.Prior to joining BI in 2019, Dominick worked for more than a decade as an independent photojournalist covering a wide range of stories for global wire services and newspapers, including Reuters, the Wall Street Journal, and Agence France-Presse.Dominick studied photojournalism at Boston University and later earned a Masters in business and economics journalism from Columbia University.If you're an employee or customer with a story to share, please contact me via email or text/call/Signal at 646-768-4750.
Grace Dean was a business reporter at Business Insider's London office between August 2020 and August 2024.Her work focused on the restaurant industry, fast-food giants, retail trends, and the labor market. She also wrote about Google's work culture, gender equality in Iceland, layoffs at Calibrate, and truck drivers' experiences on the road.Prior to joining Business Insider, Grace studied German & Business at Newcastle University and spent a year as the Editor-in-Chief of its student newspaper the Courier.Here are some examples of her coverage:Women in Iceland want you to know it's not a gender equality utopiaFast food feels more expensive than ever before. Here's why.Calibrate's CEO announced layoffs affecting over 150 staff on a Zoom call. Minutes later, their company laptops were wiped.Starbucks workers say customers got ruder during the pandemicBritain's charity stores are going upmarketThe no-frills tactics that help make Aldi so cheapPrivate cleaning companies are turning down business because of staff shortages
Grace Kay
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