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Whether you're a driver or a passenger, Uber generally provides a smooth transportation experience.
2021-03-03
But occasionally, you might need to reach out and get help from a real person at the ridesharing company. If so, there are a handful of ways for you to get assistance.
How to contact Uber if you're a driver
As a driver, you can contact Uber for assistance through the mobile app, which will directly connect you with live support. You can also get help in person at an Uber Greenlight location, or reach out to Uber through social media.
How to contact Uber if you're a rider
As a rider, you can contact Uber for assistance through the mobile app, reach out for support via social media, or call the local support line.
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Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.
