Strategy

An executive coach says practically everyone forgets to ask the job interview question that exposes a big red flag

Erica Keswin exec coach
Companies are becoming less and less surprised to hear it, says Erica Keswin. Courtesy of Erica Keswin
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  • Among the job interview questions you ask the hiring manager, include something about opportunities for professional development.
  • That's according to Erica Keswin, a workplace strategist and former executive coach at New York University.
  • Keswin said that if there isn't a culture of regular feedback on employees' performance and career goals, that could be a red flag. 

As a workplace strategist for two decades, Erica Keswin saw the job market slowly shift from "bottom up" to "top down."

That is to say: While the onus was once on employees to steer the course of their professional development, employers are now partly responsible for making sure they're giving people the resources to grow.

According to Keswin, who was an executive coach at New York University's Stern School of Business and is the author of the coming book "Bring Your Human to Work," if a company doesn't care to provide these resources, that could be a red flag — and one you should spot sooner rather than later.

As you progress in the interview process with a new company (i.e., not in the first interview), Keswin said, you should ask the hiring manager, "Can you describe your approach to professional development?"

Keswin said that "companies are becoming less and less surprised" to hear these types of questions. For one thing, the unemployment rate is near a record low, so companies are having a harder time attracting top talent.

What's more, millennials and Gen Zers have been vocal about wanting regular feedback on their performance. Indeed, more and more companies are overhauling the annual performance review, replacing it with ongoing-feedback systems.

So you want to make sure the company where you're interviewing is getting with the times.

"If it's a culture where you get there and you don't have a formal or even informal discussion about your career and what you want until the end of the year," Keswin said, that's not a great sign. "From a coaching and professional-development standpoint, it's not going to be a great fit."

On Glassdoor's blog, Caroline Gray recommended asking something specific about your career advancement, such as: "I'm interested in growing my skills in SEO strategy and then applying that new knowledge to create more tailored marketing content. Is there space in this role for that kind of professional-development opportunity?"

All that said, once you land the job and have settled into your new role, you'll still want to initiate regular conversations with your manager. Specifically, you'll want to discuss your performance, your career goals, and your interests beyond your current job.

"Realize that this is a two-way street," Keswin said.

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Shana was a correspondent for Insider, where she covered career development and workplace culture.In 2022, she published "Don't Call It Quits" to help professionals who feel stuck in their careers find greater happiness at work.Shana spearheads the HR Insider series, for which she's interviewed talent chiefs at Microsoft and Goldman Sachs, shared tips from an ex-Googler on knowing when to change jobs, and demystified the hiring process at Salesforce. She regularly publishes news analysis; past topics have included burnout among US workers, gender and racial dynamics within HR, and the hybrid workplace.She has moderated programs at Chief and the Harvard Business School Club of New York and has appeared on Cheddar and Bold TV.Before beginning her career in journalism, Shana studied English and psychology at Brandeis University and received her master's degree in English literature from Columbia University.