Tech

Block CEO Jack Dorsey addresses layoff of Tidal staff and alludes to future cuts across the company

Jack Dorsey smiling
Block CEO Jack Dorsey. Chesnot/Getty Images
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Job cuts at the music streamer Tidal are just the beginning of a planned reduction in the number of employees across Block, CEO Jack Dorsey has said.

In a Wednesday note to staff viewed by Business Insider, the billionaire cofounder and CEO of Block, which operates Tidal as well as the payment platforms Square and Cash App, addressed Tuesday's layoff of about 40 Tidal employees. The layoff was reported by Bloomberg.

Dorsey, who also cofounded and led Twitter as CEO, said in the note that cutting staff was among the "hardest actions" Block was taking as it looked to get on a more "sustainable" financial path, his plans for which were first reported by BI.

Dorsey reiterated in his note his intent to put in place "constraints" on the company's growth. He made clear that Tidal would not be the only Block platform to be hit with layoffs.

Block employees were previously told to expect a 10% reduction in head count across the company in the coming months, as BI reported. With a current head count of about 13,000 people, that means more than 1,000 people could lose their jobs.

Dorsey added in his note that he wanted to be more communicative during this time at the company "to bring us all into a shared understanding of why we made a particular move." While he didn't include any rationale in his own note, Dorsey said individual leaders of teams would explain changes and cuts "as they occur."

Late last month, Dorsey told staff he was putting an end to yearly performance reviews in favor of immediate feedback and possible terminations, among other changes.

"The growth of our company has far outpaced the growth of our business and revenue," Dorsey said last month in a memo to employees.

A company spokesperson did not respond to a request for comment.

Read below for the full note Dorsey sent to staff:

Hi all.
It's been over a month since I sent this email to announce some of the constraints we're putting on our company's growth. Since then, we've been doing a lot of work, and taking some actions.
The most notable and hardest actions will be when we have to part ways with teammates. TIDAL just announced one such action this week.
During this time I want us to increase our information flow throughout the company, to bring us all into a shared understanding of why we made a particular move. Most importantly and whenever possible: the business rationale, what else was considered, and how this sets us up better for the future.
The alternative was to keep these communications limited to their respective teams, but in the spirit of connecting the blocks and treating everyone as an owner, we're going to have the respective business unit or foundational lead send these updates via email to team as they occur.
Thank you all, jack

Are you a Block employee or someone with a tip or insight to share? Contact Kali Hays at khays@insider.com or kalihays@protonmail.com or on the secure messaging app Signal at 949-280-0267. Reach out using a non-work device.

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Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant