Tech

An 18-year-old reportedly hacked Uber's computer systems and sent employees cryptic Slack messages

Uber stand at LAX
Uber said it's investigating a cybersecurity incident. David Swanson/Reuters
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Uber Technologies said late Thursday it was responding to a cybersecurity incident after a hacker sent company employees messages on Slack.

Uber employees received a message from an unknown person on the company Slack that read, "I am a hacker," both Bloomberg and The New York Times reported. The apparent hacker also listed multiple internal databases that they claimed to have accessed, The Times reported.

Uber told Insider it was responding to a "cybersecurity incident" and was in touch with law enforcement.

Uber has taken Slack offline, according to both Bloomberg and The Times.

The hacker's identity remains unknown, but a person claiming to be behind the hack has spoken to The Times as well as some cybersecurity experts.

Sam Curry, a security engineer at Yuga Labs, tweeted that the attacker "is claiming to have completely compromised Uber" and had shared screenshots showing that the person had full admin access on Amazon Web Services and Google Cloud Platform.

"This is a total compromise, from what it looks like," Curry told The Times.

The supposed hacker told The Times that he was just 18 and had gotten access to Uber's systems by texting an Uber worker pretending to be a corporate information technology person. He sent The Times images that showed access to lists of Uber emails, cloud storage information, and code.

Uber was also the victim of a huge cyberattack in 2016 that exposed the personal data of 57 million people, including both riders and drivers. The company paid hackers $100,000 to erase the data from their servers. Details of the data breach weren't made public until a year after it happened.

Do you work for Uber? Got a story about the hack? Email this reporter at gdean@insider.com.

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Grace Dean was a business reporter at Business Insider's London office between August 2020 and August 2024.Her work focused on the restaurant industry, fast-food giants, retail trends, and the labor market. She also wrote about Google's work culture, gender equality in Iceland, layoffs at Calibrate, and truck drivers' experiences on the road.Prior to joining Business Insider, Grace studied German & Business at Newcastle University and spent a year as the Editor-in-Chief of its student newspaper the Courier.Here are some examples of her coverage:Women in Iceland want you to know it's not a gender equality utopiaFast food feels more expensive than ever before. Here's why.Calibrate's CEO announced layoffs affecting over 150 staff on a Zoom call. Minutes later, their company laptops were wiped.Starbucks workers say customers got ruder during the pandemicBritain's charity stores are going upmarketThe no-frills tactics that help make Aldi so cheapPrivate cleaning companies are turning down business because of staff shortages
Huileng Tan
Huileng Tan
Huileng Tan is a senior reporter based in Singapore, covering markets, the global economy, commodities, and investing. Her reporting focuses on how shifts in money, demographics, technology, and policy are reshaping businesses, wealth, and everyday life around the world.Since joining Business Insider in 2021, she has covered everything from commodity booms and investor trends to China's economy, the AI trade, and the forces driving global markets.Before joining Business Insider, she reported for CNBC, Dow Jones, ICIS, and The Wall Street Journal.Reach her at htan@jkmperu.com.