Tech

Mark Zuckerberg defends Facebook's decision to allow Trump's post in internal meeting even as employees protest and resign

facebook ceo mark zuckerberg
Facebook CEO Mark Zuckerberg testifies at a House Financial Services Committee hearing in October. REUTERS/Erin Scott
Read in app

Mark Zuckerberg isn't backing down.

On a heated call with employees on Tuesday, the Facebook CEO refused to change course on the company's decision to allow a post by President Donald Trump that has been criticized as "glorifying violence," according to a source familiar with the matter. The New York Times first reported on the meeting.

As protests over police brutality have engulfed the US in recent days, Facebook has faced a wave of internal unrest. It was sparked by the company's refusal to take action against a post of Trump's that said, "When the looting starts, the shooting starts" — a phrase used by a Southern police chief during civil-rights unrest in the 1960s.

Trump also posted the phrase on Twitter, which determined that the tweet was "glorifying violence" and attached a warning label to it. But Zuckerberg said it didn't break Facebook's rules.

Facebook employees have responded with the largest public protest in the company's 16-year history, with dozens tweeting their objections to the decision and as many as 400 taking part in a virtual walkout on Monday, according to The Verge. (Most employees are working from home because of the pandemic.) At least one employee has publicly resigned in protest, accusing the company of being "on the wrong side of history."

At the all-hands meeting on Tuesday, employees emotionally and repeatedly challenged Zuckerberg on the company's policies on what is allowed on the social network. One employee told Business Insider that they believed Zuckerberg's decision was technically correct, given the existing policies, but raised concerns about the policies themselves.

"I think there's a moral imperative to start wading into the admittedly muddy waters of impact and intent ... I understand why they've acted the way they have," the employee said. "But I question whether it is ultimately sustainable."

On Friday, Zuckerberg said in a public Facebook post that he had a "visceral negative reaction" to Trump's post but did not think it amounted to inciting violence. Zuckerberg spoke with Trump about his posts before issuing a statement.

Do you work at Facebook? Contact Business Insider reporter Rob Price via the encrypted messaging app Signal (+1 650-636-6268), encrypted email (robaeprice@protonmail.com), standard email (rprice@jkmperu.com), Telegram/Wickr/WeChat (robaeprice), or Twitter DM (@robaeprice). We can keep sources anonymous. Use a non-work device to reach out. PR pitches by standard email only, please.

Read next

Rob Price was a senior correspondent at Business Insider, based in San Francisco. He wrote investigations and long-form features about platforms, people, and power in Silicon Valley.His stories variously led to attorney general investigations, large-scale internal reviews at major tech companies, high-profile personnel departures, citation by state and federal lawmakers, and the closure of a well-funded startup. His 2022 story on the Bitfinex hack is being adapted into a feature film, and in 2024 he received an SPJ NorCal Excellence in Journalism award for his reporting on AI and relationships.Rob's scoops and exclusive stories were cited by The New York Times, Bloomberg, the BBC, Associated Press, Reuters, CNBC, Politico, The Guardian, Axios, and many other national and international publications. His writing has also been published in or syndicated by The Washington Post, The Independent, Vice, Slate, and elsewhere, and he appeared on CNN, the BBC, CBS, Reuters, ABC Australia, and other broadcast media to discuss technology, business, and culture.He worked for Business Insider from 2015 to 2025. Prior to joining the features team, Rob covered Facebook and Silicon Valley, and before that wrote about tech business, policy, and the gig economy in London. Between September and October 2019, he was acting executive editor for Business Insider's UK bureau. He also sat on the board of directors for the San Francisco Press Club, the leading non-profit media advocacy group in the Bay Area, and was a volunteer crew member at the Marine Mammal Center, the world's largest animal hospital for marine mammals. You can contact Rob Price via email at robaeprice@gmail.com, or +1 650-636-6268 (Signal / WhatsApp / Cell). Selected stories:— They spoke out against their employer. Then they were hit with trade secrets suits. The rise of 'shadow stand-ins'App, Lover, Muse: Inside a 47-year-old Minnesota man's three-year relationship with an AI chatbotDeel Speed: The inside story of a $12 billion HR startup's breakneck growthPrivate islands, flying cars, and psychedelic parties: Inside the wild post-Google lives of Larry Page and Sergey Brin'I want your Instagram account': First came the threatening texts, followed by the SWAT teams. Then someone wound up dead.Inside Iconiq: How Mark Zuckerberg's banker built a secret Silicon Valley empire and made billionsGaia was a wildly popular yoga brand. Now it's a publicly traded Netflix rival pushing conspiracy theories while employees fear the CEO is invading their dreamsA drunken late-night assault allegation has roiled the secretive world of Mark Zuckerberg's private family office. Personal aides are speaking out about claims that household staff endured sexual harassment and racism from their colleagues.